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Marlowe Digital Statistics
The numbers below represent the statistical analysis of our services. We present these so you can see how we manage our time, service contracts and support to best meet the needs of our clients. Please get in touch if you would like to see how we can help you.
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Stats updated as of 01/07/2020

Active Service Contracts
301

Customers we Support
4,073

Breakdown calls in 2019
3,774

Engineers we employ
21

Installations in 2019

Years in the Industry
50
25+

Average Response Time
30 Mins

Average time from call to engineer on site
5.45 hours

PM's completed in 2019
753

First time
fix rate
78%

SLA Compliance 2019
98.8%

Average Time on Site
2.10 hours
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