Marlowe Digital Statistics
The numbers below represent the statistical analysis of our services. We present these so you can see how we manage our time, service contracts and support to best meet the needs of our clients. Please get in touch if you would like to see how we can help you.
Stats updated as of 01/07/2020
Active Service Contracts
301
Customers we Support
4,073
Breakdown calls in 2019
3,774
Engineers we employ
21
Installations in 2019
Years in the Industry
50
25+
Average Response Time
30 Mins
Average time from call to engineer on site
5.45 hours
PM's completed in 2019
753
First time
fix rate
78%
SLA Compliance 2019
98.8%
Average Time on Site
2.10 hours
