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Marlowe Digital Statistics

The numbers below represent the statistical analysis of our services. We present these so you can see how we manage our time, service contracts and support to best meet the needs of our clients. Please get in touch if you would like to see how we can help you. 

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Stats updated as of 01/07/2020

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Active Service Contracts

301

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Customers we Support

4,073

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Breakdown calls in 2019

3,774

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Engineers we employ

21

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Installations in 2019

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Years in the Industry

50

25+

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Average Response Time

30 Mins

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Average time from call to engineer on site

5.45 hours

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PM's completed in 2019

753

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First time

fix rate

78%

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SLA Compliance 2019

98.8%

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Average Time on Site

2.10 hours

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