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Types of machines we can service

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Computer-to-plate (CTP)

Computer-to-Film, (CTF)

Processors

Flatbed Inkjet Printers

Roll-to-Roll Inkjet Printers

RIPs & Workflows

Competitive Service Contracts

With over 25 years experience in the industry, we have tailored service agreements to accommodate all types of businesses.

 

Our robust infrastructure, backed by a dedicated team of engineers spread across the nation and partnerships with top-tier manufacturers, is designed to support your business effectively. However, we believe our performance is best represented through our statistics.

Preventative Maintenance

We understand that any downtime for your equipment can have huge financial impact on your business. Not only because of the lack of production, but also the cost of unwanted repairs.

 

Research shows that regular maintenance significantly decreases the chances of breakdowns (Christer Stenstrom et al, 2015) so we built our maintenance contracts around these.

Why Choose Marlowe?

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We hold parts stock for Screen, Agfa, Highwater, Presstek and more, means less waiting for parts

 

Fleet of factory trained engineers

 

Engineers are tracked to ensure we get to you as quickly as possible

 

Our 8-hour response time means you’ll have an engineer on site within one working day

Contact our Contract Administrator Shona Milne on shona.milne@marlowe.co.uk to find out more.

Suitable Contracts For All Budgets

  • UNLIMITED breakdown visits

  • UNLIMITED remote support

  • 2 preventative maintenance visits per year

  • 8-hour response time

  • Spare parts included

  • Laser diodes included

  • Clamps included

  • Expenses included

  • 24/7 help desk option available

  • Priority response over non-
    contract customers

GOLD
All inclusive
From £12.32 per day*

Get in touch with us today to discuss this service contract option

​

Call

01923 262 240

 

Email 

shona.milne@marlowe.co.uk

GOLD
  • UNLIMITED breakdown visits

  • UNLIMITED remote support

  • 2 preventative maintenance visits per year

  • 8-hour response time

  • Spare parts included

  • Laser diodes included - max 3 per year

  • Clamps included - max 1 per year

  • Expenses included

SILVER PLUS
All inclusive
From £10.50 per day*

Get in touch with us today to discuss this service contract option

​

Call

01923 262 240

 

Email

shona.milne@marlowe.co.uk

SILVER PLUS
  • 4 breakdown visits per annum

  • UNLIMITED remote support

  • 2 preventative maintenance visits per year

  • 8-hour response time

  • Spare parts included

  • Laser diodes included

  • Clamps included

  • Expenses included

  • Priority response over non-contract customers

SILVER 4
All inclusive
From £6.00 per day*

Get in touch with us today to discuss this service contract option

​

Call

01923 262 240

 

Email

shona.milne@marlowe.co.uk

SILVER 4
  • UNLIMITED remote support

  • 2 preventative maintenance visits per year

  • 8-hour response time

  • Priority response over non-contract customers

BRONZE
All inclusive
From £1.26 per day*

Get in touch with us today to discuss this service contract option

​

Call

01923 262 240

 

Email

shona.milne@marlowe.co.uk

BRONZE

*prices based on lowest cost CTP machines. Prices will vary depending on equipment covered.

Keeping track of our servicing ...

We utilise a real-time tracking system in our engineers’ vehicles that enables us to inform customers of their arrival time. This helps to ensure a swift start for our engineers to get you back up and running as soon as possible.

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We use Opera 3 CRM to log, monitor, and record everything from breakdowns to installs and all in-between. Combined with reporting from Microsoft BI, we can streamline every aspect of our business to make sure we deliver the best service to our customers.

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Our Stats!

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246

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PM's completed in 2023

753

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SLA Compliance 2023

98.8%

We support the following manufacturers, and more ...

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