Business Continuity Update From Marlowe Digital
Over the past year the Coronavirus (COVID-19) pandemic has been a source of uncertainty for all of us. During this challenged period we at Marlowe Digital have supported our staff, customers and suppliers, and will continue to do so as the Government’s road map out of the pandemic takes effect.
Until we truly are back to normal, we will continue to prioritise the health and wellbeing of all our employees, customers, partners and suppliers, and continuing to deliver the high-level of support you expect from us.
As well as informing all our staff of current government guidelines we have also taken a number of measures, listed below. This list is constantly being reviewed and updated and we will inform you when this happens.
On-site calls and installations continue to be attended. We request your business follows current government guidelines and we will be asking you to complete a form to confirm this.
All our staff, both field and office-based, have been issued Covid tests and undergo mandatory testing up to three times per week, or more where required. Any positive tests are being dealt with in the manner recommended by Public Health England.
Any staff member who tests positive in or outside a work environment, or comes into contact with someone who tests positive, are isolating as per Government guidelines.
All field-based staff have been issued with PPE appropriate to their activity. Staff are mandated to comply with Covid guidelines at all sites they visit, including rules on PPE, face coverings and on-site testing.
Similar restrictions are in place for field-based staff attending our head office.
Our engineers may need to work together on site in some instances. This will be subject to the needs of the business and only by prior approval. Appropriate PPE will be mandated during travel and working on site.
Several of our head office staff are working from home when and where possible.
In the office we always have PPE available for all staff. We have also increased social distancing, using the space created by several staff working from home.
Deliveries to you are continuing as usual, DX and TNT are taking extra precautions to ensure your safety, both following government guidelines.
We continue to make certain that at all necessary and reasonable steps are taken to ensure business continuity for the benefit of our employees and customers.
If you do require any further information regarding the above, or any information on Marlowe’s sales or service offerings then please contact us on +44 (0) 1923 262240 or email email@example.com